GotSpeech.NET

Hello,

I have scenarios within my IVR application where I will throw custom exceptions in order to trigger events.  These exceptions are not fatal, and so I do not want these logged within the .ETL files. 

I am not logging these exceptions anywhere, however they are logged in the app event log, and the ETL files.  This is skewing my call log reports reporting fatal exceptions within calls that are really not of any concern.

Is there some way to selectively log only certain exceptions of a specific type?

Thanks

Hi ,

Please check the LogError method of your CS file in that by default all error will written into the EventLog file. To customize the error messages into EventLogs you can check LoggingManager class file. In that various methods are there to write some specific events to EventLog file and ETL files.

To write specific errors into Eventlogs I will suggest you to implement a try catch block in that call LogError method logic to write those logs to EventLog files and comment the TelephonySession.LoggingMangger..... and DumpTargedLogs() statements in LogError Method so that each time the errors what the application is causing won't be placed in EventLog files.

Thanks,

Suresh. 

 

 

 

 

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Suresh S
Tech Lead

Thanks.

In order for an applicationlog entry (not error) to be written to the ETL logs and displayed within Analytics and Tuning Studio, would I need to invoke the DumpTargedLogs() method?

What is the puirpose of DumpTargedLogs() ?

Thanks

You can search the MSS help for a description of what DumpTargetedLogs() does.

Have you tried not using exceptions as part of your normal program flow?

 Suresh, I don't see how your solution addresses the problem, can you explain further?

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