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CBrekeke Software

UCMA IVR - Workflow or Core

Last post 03-15-2011, 8:18 AM by ml_. 2 replies.
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  •  02-04-2011, 10:46 AM 11220

    UCMA IVR - Workflow or Core

    The title says it all really.  I'm reading up on UCMA and looking to replace our Speech Server applications. 

    Other than prepackaged activities (a list missing some important items I might add) is there any compelling reason to use Workflow instead of just writing a service or application that uses the Core API?

     Thanks

  •  02-07-2011, 11:54 AM 11226 in reply to 11220

    Re: UCMA IVR - Workflow or Core

    It is more personal preference than anything else. You can get more access to the lower level stuff from core but you could also mix the two.

    AS for me I tend to use work flow where I can then dip into Core if it offers something that I need..


    Marshall Harrison
    Lync MVP
    GotSpeech Consulting LLC
    Phone: (904) 222-8880
    the gotspeech guy
  •  03-15-2011, 8:18 AM 11571 in reply to 11220

    Re: UCMA IVR - Workflow or Core

    I agree about the missing activities. Which activities in particular were you looking for?

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