Microsoft Surface is a table top device, which looks like it will be avaialbe in Winter 2007. Looks like it has a bunch of commerical uses and home uses. Check out the link; http://www.microsoft.com/surface/
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I've run across this site before and it covers some good design tips. Listed here http://www.gethuman.com/standard/v1.0.html They also grade the top 500 customer called numbers in the US and also list a cheat sheet how to get a real person for each number,
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