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Marshall Harrison - "the gotspeech guy"

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AudioCodes MediaPack MP-114 2FXs 2FXO Analog VoIP Gateway - Part II

I blogged yesterday about my initial experiences with my new AudioCodes VoIP Gateway. Well, today I started configuring the gateway.

The first step was to configure an IP address for the gateway and there are four ways of doing this.

  1. Use HTTP to access the built-in web interface
  2. Assign using BootP - this applications is supposed to be on the included CD but I never found it.
  3. Using the Voice Menu Guidance. You can attach a phone, dial a number (***12345) and follow voice prompts. Sounds like a pain in the ....
  4. Assign using the CLI - this requires attaching a serial cable and using Telnet. I'm just too lazy to use this approach.

After determining that option 1 was the only logical choice I moved on to the next step. This involved connecting the gateway to a PC (my laptop) using a crossover cable connecting the two devices. After connecting the devices you are supposed to "Change your PC's IP address and subnet mask to correspond with the MediaPack factory default IP address and subnet mask, shown in Table 3-1". The default IP address is 10.1.10.10 so I reconfigured my laptop to have an address of 10.1.10.20.

The next step was to use a browser to connect to the gateway's default address. Once connected you are presented with an "Enter Network Password" screen for logging in. Slight problem here as I failed to see the note that the username and password were case sensitive. A case sensitive username? Strange.

After logging in I picked the "Quick Start" menu option and set the IP Configuration as shown below. For my Linksys router the range below 100 is reserved for static IP addresses so I gave it one at the top of the range.

 

Now the gateway shows up on my network monitor but it's still not operational. The gateway still answers a call and immediately hangs up but I'm sure that I'll get that problem resolved. I've taken a look at the routing tables and I thought I knew what to do to send a call to OCS 2007 Speech Server but that didn't work.

I'll do some more reading and report back later with the next blog installment.

 

 

 

 

Posted: Tuesday, October 02, 2007 4:17 PM by marshallharrison

Comments

marshallharrison said:

I have emailed AudioCodes tech support but so far there has been no response. I'll blog again when I make some progress.

# October 3, 2007 3:40 PM

gemustafa said:

Just a general opinion about Audiocodes, their support is VERY VERY POOR.. I know that's not helpful to your situation, but I do sympathize greatly and wish you luck. I am also having problems with a multi-port Mediant 2000 gateway we purchased. We are at the point of trying to return or exchange the device, but our written and email communications fall on deaf ears with Audio Codes.

We will not be purchasing anymore gateways from Audiocodes, until they start to offer better support.

# October 9, 2007 1:47 PM

SteveP said:

Hi guys, I just wanted to share my experience with Audiocodes. I've deployed their Mediant 2000 and a couple of media packs FXS and FXO. Yes, it's been a bit difficult at the beginning, but I got it working. Their website has good support for digital and analog applications. I could even upgrade the firmware (for free, and I like free stuff :) ).

Marshall- as for your question, perhaps I can help? Basically, the MG has two routes: IP to tel, and tel to IP. To get calls working from the phone to the MG, you need to have the right settings on your tel to IP route.

You have two options: read the 400 pages manual, or read syslog and see what's wrong. The mistakes I made at the beginning was stupid stuff, like UDP instead of TCP, etc...

# October 10, 2007 6:05 PM

marshallharrison said:

Thanks Steve.

I have inbound calls from the POTS going directly to MSS and I can dial out with X-Lite.

I still need to figure out -

1. How to get eh attached analog line to dial out.

2. How to get MSS to dial out. Currently if I dial the gateway I get a dial tone that I have to figure out how to get past. I need the gateway to take all outbound calls to it and pass them through to the POTS.

3. Need to get the hunt groups working so that inbound only goes to MSSS if I don't pick up on the analog phone.

# October 10, 2007 7:27 PM

SteveP said:

For 3), you need to set up a forwarding rule. The first time I tried it, I used the demo kit, which used the MP to emulate a PBX. Basically, when a call comes from FXS and no one picks up, the MP will dial itself to an extension that will route to the FXO. Check this out (thanks google!):

http://www.audiocodes.com/objects/microsoft/MP-114%20Demo%20Kit%20for%20Microsoft%20UM.zip

Maybe it will help. When I got my MP, I tried this, then I played with it a little until I understood the screens.

Then I used some

# October 11, 2007 12:29 AM

SteveP said:

For 3), you need to set up a forwarding rule. The first time I tried it, I used the demo kit, which used the MP to emulate a PBX. Basically, when a call comes from FXS and no one picks up, the MP will dial itself to an extension that will route to the FXO. Check this out (thanks google!):

http://www.audiocodes.com/objects/microsoft/MP-114%20Demo%20Kit%20for%20Microsoft%20UM.zip

Maybe it will help. When I got my MP, I tried this, then I played with it a little until I understood the screens.

# October 11, 2007 12:29 AM

marshallharrison said:

Thanks Steve.

I'll check that out and keep playing. I just wish things were better documented and that they responded to tech support issues.

# October 11, 2007 11:45 AM

SteveP said:

Who did you contact?

# October 11, 2007 12:43 PM

marshallharrison said:

I used the website form for tech support. I don't know of anyone to contact directly.

# October 11, 2007 1:02 PM

jlion said:

Hi, Marshall--

I've been following your experiences with the MP-114 with interest. Were you able to get it working?

Have you heard anything pro or con about the Dialogic 1000 Media Gateway?

# November 16, 2007 8:11 AM

Marshall Harrison - "the gotspeech guy" said:

Yesterday DHL dropped a Dialogic Media Gateway off on my doorstep. So far all I've had time to do is

# January 10, 2008 9:14 AM

Marshall Harrison - "the gotspeech guy" said:

I spent about 20 minutes today during my lunch configuring the Dialogic Gateway. As a result I can now

# January 10, 2008 3:50 PM
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