Comcast Did it to me again
As you may have noticed GotSpeech.NET has had some service interruptions this morning. That makes the second time this week that Comcast has had area problems.
This time they swapped out my cable modem as well as the splitter. Brandon tested the site after things were back up and said that it seems faster (at least between Dallas, TX and Jacksonville, FL).
Comcast still has some problem upstream in my area that seems to cause packets to drop and pings to time out easily in the morning. Later in the morning things seem to get better.
I apologize for the down time but it is out of my control. I can't afford to place the site with any of the major hosting providers at this time and hosting from home is my most economical option.
It's now 5:00 PM EST and I'm still having some issues with the site being slow. I'll sure be glad when they get this issue fixed.
4-27-06 0730 AM EDT - Spoke with Comcast. They have a technician scheduled to come out and check the lines today.
4-27-06 0330 PM EDT- Just received word that Comcast was back out to check the lines around 11:00 AM and found no problems. I immediately called Comcast tech support and they were able to observe the problem with ping times jumping up into the 400-500 millisecond range. They are sending another tech out Monday morning and I'll be there waiting for him :-)