Record Request Failed
This error recently showed up in the event log when trying to perform a record using a QA.
Event Type: Warning
Event Source: intervoiceTIM
Event Category: (3)
Event ID: 8002
Date: 8/25/2006
Time: 10:01:53 AM
User: N/A
Computer: PHX00208
Description:
Warning
Record request failed
Check MTCS configuration
ibID: {8D09DA54-3B12-48BE-8866-3FFE4C3F975D}| [ERR] Record completion with err=-101140, suberr=-101142 | File: CMsg.cpp Line: 3119 SessID: {29C09726-E94D-48C6-8CCA-8AFA0842BA56}
Error Code -111408
Error Class 2
Line ID 1
Source File CMsg.cpp
Source Line 3119
This is because I have BargeIn set to true on a QA that has Record enabled. See my previous blog about recording using a QA.
<Reco ID="QA_Reco1">
<Record Enabled="True"></Record>
</Reco>
And BargeIn is set to true by default so you have to manually set it to false! I know, very silly.
<Prompt PromptSelectFunction="PromptFunction" ID="Prompt1" BargeIn="false"/>
You can not have the speech recognizer listening for bargein at the same time you are recording. The TIM does not support this and will throw this Record request failed in the event log.
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